Federal Agencies

Toll-Free 

855.411.EDTS (3387)


Augusta, GA

706.722.6604


Greenville, SC

864.250.9112


Columbia, SC

803.250.4656


Asheville, NC

828.318.0916


Savannah, GA

912.421.7700

Many government agencies outsource portions of I.T. operations to enhance delivery of cost-effective, expert technology support. Those agencies require a technology partner that understands unique challenges of their process.  A partner like EDTS.

EDTS helps federal agencies face the challenge of doing more with less, while increasing efficiencies and leveraging technology to deliver quality service to citizens with speed, transparency and efficiency. From deploying innovative technology to Federal learning centers to managing I.T. consolidation and facility set-up, governmental bodies have detailed information and security needs that must be addressed.

EDTS is a proven I.T security provider as well, securing critical assets and information, optimizing and hardening networks, managing I.T. support of distant facilities, and providing disaster recovery preparation. Click to see our comprehensive list of certifications and accreditations.

 

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Managed I.T. for Governmental Agencies

  • Ensures that the routine maintenance of systems is conducted to improve security and reliability, as well as freeing existing I.T. staff to perform strategic and client facing initiatives
  • Managed I.T. provides fast, expert service that is available when your staff works, not just normal business hours
  • Work with a team of professionals that are experts with the programs you use now, and the emerging technologies in your field
  • Real-time network monitoring quickly identifies issues and reduces downtime
  • Proactive I.T. planning with a vCIO allows scalability of operations, whether you need to add a new application or integrate 10 locations
  • A dedicated Network Administrator ensures a deep technical understanding of the network infrastructure
  • Provides a team of certified experts that are skilled in planning, remediation, or installing technology
  • The managed I.T. services model improves reporting capabilities and metrics to improve overall operations
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Managed Security Benefits for Governmental Agencies

  • Real-time network monitoring reduces the risk of data loss or data breaches
  • Provides security tools that are actively defending your network without taking existing I.T. staff away from their daily responsibilities
  • Logs are collected and stored offsite for compliance, as well as forensics
  • Our knowledgeable experts will support you during the necessary I.T. assessments required by many larger businesses and corporations
  • Provides a knowledgeable, capable partner during emergencies; such as Incident Response and remediation activities
  • Event monitoring, management, response and remediation
  • Risk assessments and vulnerability management
  • Web security and mobile device management
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Professional Services Benefits for Governmental Agencies

  • Expert designers, engineers, procurement and project management professionals on staff
  • Dedicated Project Manager or Coordinator is assigned to each project for scope and scheduling.
  • Engineering resources are dedicated to the project to ensure availability of resources as needed for the timeline
  • Professionals who routinely execute complex tasks and are driven to meet timelines
  • Network architecture, design and installation
  • Wireless, VoIP and telecom solutions
  • Intrusion detection and access control for networks and facilities
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Download your FREE pamphlet "I.T. and Security Services for Government"