Managed I.T. Services

Plan. Solve. Excuse-Free.

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Certified EDTS network engineers remotely maintain your networks from our state-of-the-art Network Operations Center, providing:

  • Fully staffed & certified help desk with 24/7 availability
  • 24/7/365 monitoring of your network and servers
  • Flexible alert notification options
  • Customer ticket tracking portal
  • Microsoft and 3rd party vulnerability patching
  • Backup management
  • Antivirus management
  • Spyware and malware monitoring
  • Advanced asset reporting
  • Comprehensive monthly detailed and summary reporting
  • Critical services monitoring

Whether you lose sleep over network security or reliability, or you’re simply looking for someone to make technology work for you, EDTS has been providing peace of mind to business owners since 1999.

Differentiators: Our Consultative Approach

EDTS has developed a reputation for efficiency, professionalism, experience and in the process, garnered international recognition as one of the top managed service providers globally. Equally important is our commitment to delivering the best possible customer service experience to you and your co-workers.

EDTS pairs each client with a team of professionals dedicated to and knowledgeable about your business needs.  This ensures ongoing planning, optimization and standardization of your systems for the best possible results.

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vCIO (Virtual Chief Information Officer)
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Service Manager
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Network Administrator

What we do:

Our goal is to help you reduce costs, improve performance and mitigate risk – all to help protect your organization.

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T.R.U.E™ Managed I.T. Services

Companies looking for the best return on their investment turn to EDTS. Our T.R.U.E.™ Managed I.T. Services take the risk out of maintaining and managing critical I.T. systems. Our T.R.U.E.™ promise is to be Thorough, Reliable, Unintrusive and Economical. Customized management plans provide what your business needs to optimize and protect your I.T. systems.

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T.R.U.E. Managed I.T. Services—

Plan. Solve. Excuse-Free.

Our Managed Services plans are designed to solve common technology problems by offering such benefits as:

  • Cost Savings
  • Predictable Spending
  • System Performance
  • Professional Service
  • Fast Resolution
  • Vendor Management

Looking for even more support? Ask About Excuse-Free I.T.

Services-content-Excuse-Free.pngEDTS offers flexible T.R.U.E.™ managed service plans to meet any company’s needs, including our most popular all-inclusive Excuse-Free™ plan. Some of the benefits of our “Excuse-Free™” plan include:

  • Fixed I.T. support costs
  • I.T. burdens shifted to EDTS
  • All components to protect your network
  • Dedicated virtual Chief Information Officer (vCIO)
  • Access to 50+ I.T. experts
  • Unlimited phone and remote support
  • Unlimited on-site support
  • After-hours emergency support
  • Router, firewall and VPN management
  • Wireless access monitoring and management
  • Microsoft and extended third-party patch management
  • Antivirus and antimalware management
  • Application management
  • Vendor management
  • Quarterly business reviews
  • Quarterly network vulnerability assessments