Due to HITECH, HIPAA and myriad other regulatory compliance mandates, finding a service provider who is willing to commit to the same professional standards as you and is qualified to enter into a business associate agreement can be a challenge.
Electronic records, financial transactions, personal health information (PHI), and day-to-day business all require a robust IT support structure. Companies in health-related fields are approaching complete dependence on technology, and that technology infrastructure has become ever more advanced and complex. But when the network or systems are unavailable, effectively serving patients and performing administrative tasks is impossible.
Healthcare companies are increasing their collaboration with managed IT services providers (MSPs) to ensure that network uptime and expert oversight of complex IT systems are provided in a secure manner.